New York State Health Insurance Programs Training Privacy Statement

Last updated: October 26, 2022

Maximus Commitment to Privacy

Thank you for visiting the New York State Health Insurance Programs Training website (“Site”). Maximus operates this Site for the New York State Department of Health (“NYSDOH”). This Site is found at www.nytrainingservices.com. It is designed as a central place for training content for those who help consumers enroll in state health insurance programs, including NYSDOH Health Application Assistors, Local Department of Social Services staff, facilitated enrollment organizations, and providers. This privacy statement governs your use of the Site. Please read it before you access and use the Site. 

Privacy is a top priority at Maximus. We are committed to keeping your information secure and confidential. Maximus respects your privacy. This privacy statement shows our commitment to you.

This privacy statement does not apply to:

  • Privacy practices for activities done outside your use of this Site

  • Websites other than this Site

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Information We Collect

This Site does not collect personal information. This Site gives information and links to other websites. You may use these links to enroll in training programs and set up travel requirements. To learn about privacy practices on websites you access from this Site, read their privacy statements.

This Site gives contact information. You give Maximus information voluntarily when you phone or email us. Maximus recommends you do not email us personal information.

Maximus has policies to protect the confidentiality of personal information we get as we do business. Our privacy policies have standards to guard confidentiality, prohibit unlawful disclosure, and limit access to personal information such as Social Security numbers and Medicaid ID numbers. We use physical, technical, and administrative safeguards to protect personal information.

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How We Use and Share the Information We Collect

Maximus does not collect personal information through this Site.

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Website Privacy Statement

When you visit the Site, our web server automatically collects and logs web usage data on behalf of NYSDOH to tell us how visitors use and navigate the Site. Data includes:

  • Your Internet Protocol (IP) address

  • Referring websites

  • Pages viewed

  • Browser type

  • Operating system

  • CPU speed

  • Referring or exit web pages

  • Length of visit

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Cookies and Adobe Analytics

Like most websites, we use "cookies," "web beacons," and similar devices. They help you use the Site more efficiently. They also track your activities.

  • A cookie is a small bit of data a web server sends to your browser. Only the server that gave it to you can read it. It is your ID card for the Site. It lets Maximus record your activities and preferences. It cannot be used as code or send viruses.

  • A web beacon is a small transparent gif image. It is embedded in an HTML page or email. It tracks when the page or email was viewed.

Maximus uses cookies and similar devices to track your use of the Site, products and services you view, and information you download. We count the number of visitors per day. Our web servers automatically log your computer’s IP/Internet address. Maximus does not allow for the use of persistent (saved) cookies.

The Site uses Adobe Analytics. Adobe Analytics does not identify individual users. It does not link your IP address with any other data Adobe Analytics holds. Adobe Analytics reports help us understand Site traffic and webpage usage. To learn more, read the Adobe Privacy Policy.

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Opt-Out of Cookies and Adobe Analytics

If you do not want your browser to accept cookies, you can change the cookie option in your browser settings. Some Site features or services may not work or be accessible without cookies. To learn more about Adobe Analytics tracking cookies, read the Adobe Cookies Policy. To learn more about opting out, read Adobe Privacy Choices.

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“Do Not Track”

"Do Not Track" is a preference you can set in your web browser. It tells websites you visit that you do not want them to collect information about you. The Site does not respond to "Do Not Track" or such signals.

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Security

This Site is secure. You can tell if a website is secure by looking at the location (URL) field. The content comes from a secure server if the URL starts with https:// instead of http://. This means unauthorized persons cannot read or decipher the information. This is part of our commitment to protect your information. Despite our efforts, no security measures are completely secure. By using this system, you consent to monitoring and auditing.

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Children

Maximus is committed to complying fully with the Children's Online Privacy Protection Act. We do not direct this Site to children. We do not knowingly collect personal information from children. We work with parents and guardians to delete from our records any personal information a child may have disclosed improperly on the Site. Maximus appreciates your cooperation with this federally mandated requirement.

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Information Disclaimer

Information on this Site is meant to give the public immediate access to public information. While we try to give accurate, current, and reliable information, Maximus understands that human and mechanical errors happen. Maximus and our employees, officers, and agents do not represent that information on this Site is accurate, complete, up to date, or suitable.

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Changes to this Privacy Statement

We update this privacy statement. When we do, we change the "Last updated" date at the top of the privacy statement. Check the Site for our latest privacy statement. When you use the Site after we change the "Last updated" date, it means you accept the changes.

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How to Contact Us

If you have questions or concerns about New York State Health Insurance Programs Training website, contact us by:

If you have questions or concerns about our privacy statement, contact us by:

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